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Influencing and Persuading

Duration

1 day

 

Brief Outline

To develop the ability to influence and persuade effectively to achieve ‘win/win’ outcomes as a result.

 

Intended Outcomes

By the end of the course delegates will be able to:

  • Describe the differences between persuasion, influence and manipulation
  • Demonstrate the essential skills of persuasion
  • Describe the importance of trust and credibility
  • Demonstrate effective questioning and listening skills
  • Describe the three tiers of influencing
  • Plan your negotiation and create “win/win” outcomes
  • Create a personal implementation plan

 

Target Audience

Anyone who would benefit from a greater ability to influence and persuade at all levels in the workplace.

 

Training Methods

An interactive course with practical group exercises, theories, discussions, skills practice with coaching and feedback.

Date:
Tuesday, October 10, 2017
Time:
9:30am - 4:30pm
Location:
Room CD113, Academy House
Categories:
Leadership & Management Personal & Professional Effectiveness Specialist Development
Registration has closed.

Event Organizer

Staff Development

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