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Influencing and Persuading


1 day


Brief Outline

To develop the ability to influence and persuade effectively to achieve ‘win/win’ outcomes as a result.


Intended Outcomes

By the end of the course delegates will be able to:

  • Describe the differences between persuasion, influence and manipulation
  • Demonstrate the essential skills of persuasion
  • Describe the importance of trust and credibility
  • Demonstrate effective questioning and listening skills
  • Describe the three tiers of influencing
  • Plan your negotiation and create “win/win” outcomes
  • Create a personal implementation plan


Target Audience

Anyone who would benefit from a greater ability to influence and persuade at all levels in the workplace.


Training Methods

An interactive course with practical group exercises, theories, discussions, skills practice with coaching and feedback.

Monday, April 16, 2018
9:30am - 4:30pm
Room CD113, Academy House
Leadership & Management   Personal & Professional Effectiveness   Specialist Development  

Event Organizer

Staff Development

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