AI seems to be in the news a lot lately but what is it really and how you can use it to make your job easier?

In this brief, 1 hour introduction to Artificial Intelligence, we’ll take you through the basics of AI and how it’s commonly used in the office.

Brief Outline

To provide an introduction to Artificial Intelligence

Intended Outcomes

Define Artificial Intelligence and its workplace relevance

Explain how AI can be used – data analysis, customer support, documentation processing etc

Be aware of some AI tools commonly used in offices and what could be used freely

Identify some advantages of using AI in the office e.g. efficiency, improved decision making, enhanced customer experience and reduction of repetitive tasks

Be aware of challenges such as data privacy, security and ethical considerations when using AI in the workplace

Target Audience

Staff wishing to begin familiarising themselves with the basics of AI in the workplace

Pre-requisites

Familiar with using PC’s, No further background knowledge required

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